rrhh - Chicago, IL, United States | 2024-07-23 05:45:45

As Senior Leader, Home Delivery you will lead RH`s vision and deliver operational excellence across all warehouse and home delivery functions. Motivated by RH`s people-first approach, you will inspire, motivate, educate and provide strategic oversight for a team that plays an integral role in the continuous elevation of our customer experience.

YOUR RESPONSIBILITIES

 

• Live Our Vision, Values and Beliefs every day
• Assess, coach, train, mentor and develop direct reports to perform at an optimal level
• Strategically plan, direct and oversee daily workflow and deliverables across all functions
• Own all facets of P&L management and accountability, including analysis and reporting
• Align the RH home delivery experience to the luxury and world-class service experienced by clients in our Galleries
• Accountable for the performance of home delivery and logistics vendors measured against key performance metrics in the areas of cost, service, and quality of delivery
• Drive continual improvement initiatives through root-cause analysis on audit non-conformities; implement corrective actions in order to ensure site compliance to standards
• Address and resolve escalated customer service issues in a timely and thorough manner

 

OUR REQUIREMENTS

 

• 5+ years leadership experience in furniture home delivery, warehouse operations or similar field; ability to lead third party carrier providers
• Adept at hiring, training, coaching and executing all facets of employee performance
• Possess knowledge of business processes such as profit and loss, profit margins, accounting, and other related principles
• Strong written and oral skills and ability to interact with people from multi-functional and diverse backgrounds, excellent analytical, problem-solving, and decision-making skills
• Relentless passion for providing world-class service within the organization and to our customers
• Computer literacy is a must. MS Word, and Excel are used daily and extensively in this position
• Ability to visit clients in assigned geographic territory
• Must pass background, MVR and drug screen

 

PHYSICAL REQUIREMENTS 

 

• Ability to lift at least 50lbs

 

WHAT WE OFFER

 

• Medical, Vision, and Dental Plans
• Company-paid Life Insurance and Disability Income Protection Programs
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) Savings Plan
• Annual Incentive Program 
• Competitive Paid Time-Off plan
• Employee Assistance Program
• Generous discount on our products and at RH restaurants
• Referral Bonus

 

Senior Leader, Home Delivery 工作机会 2025, Senior Leader, Home Delivery 工作 2025, Senior Leader, Home Delivery 职位空缺 2025, Senior Leader, Home Delivery 职位空缺 2025, Senior Leader, Home Delivery 职位描述 2025, Senior Leader, Home Delivery 职位列表 2025 rRHh 工作机会 2025, rRHh 工作 2025, rRHh 职位空缺 2025, rRHh 职位空缺 2025, rRHh 职位描述 2025, rRHh 职位列表 2025 Chicago, IL, United States 工作机会 2025, Chicago, IL, United States 工作 2025, Chicago, IL, United States 职位空缺 2025, Chicago, IL, United States 职位空缺 2025, Chicago, IL, United States 职位描述 2025, Chicago, IL, United States 职位列表 2025, China 邮政服务 工作 2025, China 邮政服务 工作机会 2025, China 邮政服务 职位空缺 2025, China 邮政服务 职位空缺 2025, China 邮政服务 职位描述 2025, China 邮政服务 职位列表 2025

欲了解更多信息,请点击下面的链接