About:

Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities. Now is an exciting time to join Macy’s. The face of retail is changing, and change requires innovation. Our industry-leading Asset Protection team uses the latest technology and analytics tools to reduce shortages and protect Macy’s bottom line. Develop your skills with opportunities to specialize in areas such as Investigations, Organized Retail Crime, and Asset Protection Training. Join a team of colleagues who are committed to excellence and leadership development.

Job Overview:

 As a Mobile Taskforce Detective, you will support the Internal/External Investigation Program in your assigned market area; and focus primarily on the identification, investigation, and apprehension of external and internal cases as well as major crime committed against the company. 

Essential Functions:

• Investigate all internal/external crimes committed against the company in assigned market area
• Make external apprehensions as per policy
• Conduct Virtual Remote Surveillances as directed
• Prepare written and investigative reports for management
• Develop in-depth knowledge of investigative tools and surveillance equipment
• Handle proprietary, sensitive and confidential information

Qualifications and Competencies:

• High School Diploma or equivalent required

• Minimum of 1-3 years of Macy’s AP detective experience required, including knowledge of Macy’s AP and Investigation programs. 
• Ability to effectively execute strategies. 
• Efficient prioritizing and time management skills, including managing multiple projects simultaneously.
• Strong leadership, investigative, and organizational skills. 
• Ability to build partnerships. 
• Commitment to exemplifying the highest integrity and professional business standards. 
• Proficient with use of computers, including Windows operating system, Microsoft Office tools, and internet skills.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities 
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Overnight travel may be required.

Physical Requirements:

• Position requires prolonged periods of standing/walking around store or department
• May occasionally involve reaching above eye level, stooping, kneeling, or crouching.  
• Must be able to apprehend shoplifters
• Ability to sustain long periods of time enclosed in surveillance areas. 
• Frequently lift/move up to 30lbs

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