garrett-advancing-motion - PUNE, MAHARASHTRA, India | 2024-07-29 13:21:15

Position Summary:

Position is responsible for Customer order`s management. To manage cost, shipment, delivery effectively. Coordinate with other functions to meet business requirements.

Key Areas of Responsibilities:

• Check EDI (Daily, Weekly, monthly) and prepare shipment planning as per customer need.
• Check the short-term DOS projection vs production plan.
• Works with the production /quality / logistics dept to ensure on-time delivery to customers.
• Demand arbitration as per customer feedback, market conditions and trend charts.
• Optimize FGI (revise the month end forecast).
• Follows and reports the customer delivery performance indicator for own customer portfolio (disputes creation).
• OTTR forecast calculation based on the tracking sheets.
• Define and implement action to improve MAPE/BIAS.
• Checks the weekly customer demand, ensures that it is in accordance with the sold capacity and informs the direct manager any outstanding order.
• Phase in / phase out with customers with liquidation planning to avoid E&O.
• Optimizes special transports to customers.
• Quality returns & logistic claims & A CN.
• Quarterly Improvement plan & Kaizen event progress update & review with action Plan.
• Develops the relationship with customers& measures the satisfaction level (VOC) and defines the action plan to improve it & monthly demand calls.
• Quarterly Improvement plan & Kaizen event progress update & review with action Plan.

 

Education/Qualifications:

• Diploma in Eng / Any graduate.
• Experience : 5 - 10 Years.

 

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