dp-world - Dubai, United Arab Emirates | 2024-08-09 20:14:23

Job Description: 

• Plan and organize staff requirements to ensure availability of operational requirements and ensure all processes are followed as per SOPs and KPI’s. 
• Identify any potential shortfalls/excess staff and find out appropriate solutions.
• Update HR for manpower status on daily basis to control short/excess staff. 
• Ensure staff day-offs is planned effectively to control overtime and reduce using staff working on day-offs. 
• Make sure staff utilize their privilege leaves upon completion of 2-year services with a strong leave plaining.
• Must adopt period and random duty rotation. 
• Coordinate with HR for provision of additional manpower. 
• Responsible for schedule the day to day duty of Ops staff, prepare schedule for deploying staff and annual leave plan, liaise with the respective team.
• Communicate with the Operations team for the deployment and mobilization of staff at client location. 
• Coordinate with all sites/Location to obtain their monthly and daily rosters to upload in the system. 
• Follow up with Zone Supervisors, Site Supervisors and Admins for pending schedule/rosters. 
• Ensure seamless & coordinated process between the help desk system and the operations. 
• Effectively coordinate responses and escalation to emergency situations in consultation with Managers and Supervisors.
• Monitor to verify adherence of the Operations Team activities (Guarding, CVIT, Marine and Transportation) in accordance with the departmental workflow, policies and procedures and report of any violation noticed. 
• Prepare various operational and manpower utilization reports and timely submission as necessary.
• Ensure detailed plan/roster is distributed to all staff in a timely manner. 
• Prepare and verify the time and attendance records for the team. 
• Perform daily / weekly / monthly reconciliation of manpower and ensure status to be updated to all stakeholders.

Core Activities in Daily Operations

• Data Reconciliation and amendments 
• Master attendance finalization for payroll
• General Administration (PPE arrangements/salary issues/Medical etc.) 
• Disciplinary action/Statements
• Recording complaints and incident
• Induction for the new employees 
• Investigation reports in coordination with supervisors.
• weekly absenteeism verification and submission.
• Monthly and weekly reports
• Monthly Duty Roster
• Contacting Client for Location clearance.
• Leave Plan
• Daily Report for the management
• Submission of weekly standby and deployment status report.
• Submission of time sheet 
• Submission of final attendance to HR for Terminated & Resignation employees.
• Confirming final Location clearance.
• Disciplinary action/Statements
• Job charts preparation
• Monthly and weekly reports
• Keeping track of “Unassigned” employees in ROSTIMA and reporting them to Manpower team.
• Uploading attendance for employees living out in the system (after verification).
• Analysing daily attendance report (for previous day) for deviations and discrepancies. Coordinating with locations/sites to make necessary verifications
• Supporting / Registering new employees on ROSTIMA through installed biometric devices. Making sure that fingerprint machines are up and running round the clock, and reporting faults, anomalies etc to technical team.
• Control key control / issuance as required

Required Criteria:

• High School Certificate or higher
• 2+ years experience preferably in same role
• Good English communication skill
• Proficient in MS Excel 

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