sherwin - Indianapolis, IN, United States | 2024-08-09 21:08:52

Rotational Program Summary

The Technical Service Representative Development Program is a structured 12–18-month program that will expose future technical service representatives to various aspects of the Coil Coatings Division.  The program will provide necessary experiences to build key skills enabling program participants to become successful technical service professionals. 

The program will include the following experiences: 

• Build acumen around the SW business, segments, customers, and go-to-market strategy
• Gain a thorough understanding of Sherwin-Williams technical service and sales processes
• Build technical service skills and aptitude
• Develop plans and diagnostic methods to effectively understand and address customer needs
• Execute product application and troubleshoot product issues
• Support the sales organization achieve financial goals and gain an understanding of P&L management
• Build cross-functional partnerships with and understand the interaction of Sales, Marketing, Operations, & R&D to execute the business strategy
• Gain a basic understanding of the assigned division’s product offerings and technical applications

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