Student Worker - Classroom Technology - LATS
Job Title: Student Worker - Classroom Technology - LATS
Job Classification: Business Operations, Student
Department: Library Academic Technology Services (LATS)
Hiring Manager: Victor Larson
Contact: [email protected]
Work Schedule: Flexible. We are open 8-5 weekdays, and are looking to give 10 hours minimum to each student.
Desired Length of Employment: Fall 2024 to Ongoing
Pay Rate: 10/h
Job Description:
The role of the student worker in CTS is key for smooth continual operation of our services throughout the year. Students work hand in hand with our team members to respond to emergency technical support calls from classrooms across the campus and to do preventative work upgrading those rooms to lessen the number of interruptions to classes. Since one of our most important tasks is the timely resolution of these tech issues, we value the ability to send people out into the field who can identify problems and their solutions independently. To this end student workers will be provided with guidance and training on how to troubleshoot av systems and how to best fix common issues that might arise in a class. The final goal being to have workers who know the ins and outs of our systems well enough to solve calls on their own at our busiest time during the beginning of each semester. This will also provide added value to each student as they will be able to carry these desirable skills into the workforce.
Job Functions:
1. Assist academic consultants with responding to time sensitive calls from classrooms and other projects.
2. Assist in maintaining consumables in classrooms like batteries and other hardware.
3. Be knowledgeable of on-campus locations including public computer spaces, classrooms, and meeting rooms.
4. Carry hardware out to those locations in the event of a call.
5. Troubleshoot in person to help the class get going again.
6. Clearly communicate with the team regarding issues found in classrooms.
7. Work to expand your knowledge of AV technology to better troubleshoot in the field.
Required Skills:
1. Maintain regular and punctual attendance.
2. Ability to comply with university policies.
3. Able to lift 25 pounds.
4. Able to quickly make your way to any classroom on campus in case of a call.
Employer: Baylor University
Work Location: Moody Library, G32
Work Address: 1312 S 3rd St, Waco, TX 76706
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