Business Process Senior Manager
The Business Process Senior Manager based in Houston, TX will be responsible for the business process oversight (creation, improvement, standardization, testing, and monitoring) for the configuration solution for Emerson`s Isolation Valves (ISV) Business unit globally. Ideal candidates will provide strategic direction for ISV’s Configurators, gather user and SBU input for further enhancements, and prioritize enhancements and new developments while organizing their release. This person will also be responsible for developing the plan and strategy to move our configurators from Oracle OCD to Configit. Additionally, the ideal candidate will work jointly with ISV’s Business Excellence, Global Pricing, and Global Data teams to serve as a core team for the continued global rollout of ISV’s CPQ+ solution, while providing direction to the configurator team in India.
IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE:
- Provide strategic and technical direction for the isolation Valve Business Unit’s Product Configurators
- Seek, collect, and prioritize user feedback for continual improvement for our product configurators
- Manage the configurator development and enhancement roadmap
- Lead the rollout of the configurators into different world areas as part of the business unit’s CPQ transformation
- Lead the transformation of the configurators programming platform from Oracle Configurator Developer to Configit
- Ensure collaboration between functions to launch and support continual improvement for the Configurators
- Direct / prioritize the configuration development team’s work
- Manage and maintain training decks and configurator functional documentation
You show a tremendous amount of initiative in tough situations and are outstanding at spotting and seizing opportunities.
FOR THIS ROLE, YOU WILL NEED:
- BA/BS or equivalent work experience; degrees in Engineering or Information Technology preferred
- Minimum of 5 years of experience supervising employees
- 10 years of experience developing and improving business processes in conjunction with IT solutions in for a global user base
- Familiarity with Product Configuration technology – specifically Configit or Oracle OCD – and engineering product structure (engineering rules, BOM structure)
- Proven success handling time-sensitive issues in a complex business environment
- Demonstrated ability to manage multiple projects to completion
- Excellent verbal and written communication skills
- Excellent analytical, strategic, and problem-solving skills
- Ability to travel as needed (up to 20%)
- Legal authorization to work in the United States – sponsorship will not be provided for this role
- Strong presentation skills at various levels of the organization
- You strive for excellence with all outcomes and are known as a standout colleague
- 2-4 years of Industry experience leading change with business processes
We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.
The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.
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