Business Support Officer
- Suffolk County Council - Landmark House, Ipswich, Suffolk IP1 5PB / Hybrid
- £23,114 per annum (pro rata for part time)
- 37 hours per week, Flexible working options available
- Post 1: Permanent
- Post 2: Fixed Term for 6 months
We have an exciting opportunity to join Suffolk County Council`s Business Support Ipswich South and West Multi Agency Team as a Business Support Officer working alongside social workers and practitioners.
- Do you have proven admin, IT and finance skills?
- Are you an effective communicator with a commitment to best practice customer service?
- Are you well organised, with attention to detail?
- Do you cope well with changing priorities?
If you have answered ‘Yes’ and would like to make a difference to the Children and Families in Suffolk then we`ll support your development from the start to build an influential and impactful career. If you’re motivated and passionate then we would love to hear from you.
Your role and responsibilities
In your role, you will:
- work flexibly as part of a team, providing admin, telephony and finance support to social workers, practitioners and managers
- administer business processes and procedures including taking minutes at statutory meetings
- use Microsoft Office and bespoke data base applications on a daily basis
- assist in monitoring multiple budgets with agreed procedures directed by line managers
- provide a reliable and supportive response to customers
- pay attention to detail and understand the need for accuracy, as well as confidentiality and data protection.
You will need:
- good customer service skills
- accurate note taking or minute taking skills
- to demonstrate experience in a range of office and financial procedures
- to work flexibly and adapt to a range of needs and priorities
- to contribute to team working
- a willingness to learn.
You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don`t meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
- We are a small team, who take pride in supporting a diverse range of needs to practitioners who are directly working with children and their families
- Each member’s contribution is valued and we share ideas to improve practice and systems
- We take ownership of our work and are flexible in adapting to changing priorities
- As a team we work flexibly, with a minimum of 2 days based in the office.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report (suffolk.gov.uk).
For more information
Please contact either:
- Tina Salmon by either emailing [email protected] or calling 01473 263497
- Angela Dudman by either emailing [email protected] or calling 01473 263420
- or Sally Cook by emailing [email protected] or calling 01473 263498.
How to apply
Step 1 - Read the Job and Person Profile (JPP) (docx).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.
- Describe a time when you had to manage multiple administrative tasks simultaneously. How did you prioritise and ensure everything was completed accurately and on time?
- Describe your experience with financial processes such as budget monitoring, processing invoices, or reconciliation. How do you ensure accuracy in these tasks
- Tell us about a time when you contributed to improving an administrative system or process. What was your role, and what was the result?
- How do you ensure confidentiality and data protection in your day-to-day work? Can you give an example of a situation where this was particularly important?
- Can you tell us your experience of minute taking and what you think are the important aspects of minute taking?
Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you would like an adjustment to this process due to a disability, please contact us at 03456 014412 or [email protected]
Closing date: 11.30pm, 26 August 2024.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
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