Senior Support Services Owner
At Oracle, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being.
As a global leader we’re looking for a Senior Support Services Owner to drive success as part of our Support organisation. Join us and create the future.
What you will do
As a Senior Support Services Owner, you will work in a team environment to be accountable for Oracle Health client relationships. As you work with Oracle Health clients, you will perform the below responsibilities. Your ultimate goal is healthy team and client relationships to deliver value outcomes for both Oracle and our clients.
- Manage complex external client relationships with a high degree of variability
- Influence client support strategy focusing on value achievement and targeted outcomes
- Develop complex continuous improvement strategies
- Act as the single point of contact for cross-organizational support escalations
- Provide support processes expertise and advise on expectations for both internal stakeholders and external clients
- Contribute to internal team value and improvements
What we will offer you
• A competitive salary with exciting benefits
• Flexible working options so you can do your best work
• Learning and development opportunities to advance your career
• Core benefits
• An inclusive culture that celebrates what makes you unique
Career Level - IC3
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