jpmorgan-chase-%26-co. - Bengaluru, Karnataka, India | 2024-08-20 13:26:44

Quality Managers:

 

Job Responsibility:

• Good understanding of KYC Standards, guidelines, policies, and procedures
• Detailed understanding of how various KYC type works - New Client Adoption, Periodic Renewals and Remediation
• Good product knowledge - Market products, Banking products, Fintech, Securities and Lending, Corporate and Trade Finance
• Understand Country Due Diligence requirements
• Knowledge of Sanctions, Screening and OFAC requirement and dispositions
• Work allocation, track status and completion of records assigned for testing
• Ensure testing is completed within the agreed timelines with highest quality standards
• Question and investigate the reliability and integrity of data, the validity of conclusions and the appropriateness of assumptions made (where appropriate).
• Present findings via formalized feedback loop process, track, and monitor corrections to identified critical defects (LOB)
• Work with Global Partners to ensure consistency with the Global QA framework and governance approach
• Ensure productivity and quality targets are met and develop plans for improvisation where needed
• Implement a robust Knowledge Management model, process/policy change management, training of new joiners and ongoing training of existing Team
• Ensure timely escalation to Senior management, as appropriate
• Creating reports & metrics that provides data trending & forecasting
• Partner with business and technology stakeholders to review current data feeds, application enhancements, and additional projects
• Possess executive presence to share the data with senior stakeholders
• Provide program management support, including providing training on key applications and tools
• Effectively communicate with key points of contact to ensure the fluid sharing of information and feedback across pertinent teams

Required qualification, skills and capabilities:

• Bachelor’s degree in Commerce, Finance, or equivalent work experience
• Min 10+ years of experience within the Financial Services industry; AML/KYC knowledge, application support, and/or project management background preferred
• Possess in depth understanding of AML/KYC and control framework
• Strong research, analytical, and comprehension skills, with ability to analyze large amounts of data
• Demonstrated ability to raise issues or information to relevant stakeholders or management with respect to the control environment and to present the issue or information in a concise and effective manner
• Strong stakeholder engagement, including ability to connect business and IT stakeholders in a clear and efficient manner
• Strong interpersonal skills and ability to influence others for results
• Strong project management skills and ability to meet deadlines in a fast paced environment. Excellent oral and written communication skills preferred.

 

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