Team Leader Services
If you are a professional looking for an opportunity to grow, Emerson has an appealing role for you!
Based in Stavanger, Norway, you will lead and guide a team of service engineers to achieve departmental and organization goals. You will also be responsible for maintaining and developing a Service team capable of providing high quality of service to our customers.
If you are eager to join our team, we encourage your application. Please note we follow a process of continuous selection and will close the vacancy as soon as we find the right candidate, so do not delay submitting the application.
In this Role, Your Responsibilities Will Be:
- You will be responsible of leading 13 persons in two different locations (Porsgrunn & Stavanger)
- The position also has an important role coordinating and discussing new service opportunities with some of the major accounts
- The owner of Emerson infrastructure on a group of defined customer sites, includes the delivery management of the Long Term Service Agreement (LTSA)
- Support sales in the pursuit phase by presenting service delivery capabilities to customers
- Responsible for ensuring service engineering compliance to the Integrated Management System (HSEQ) and for promoting a continuous improvement culture within the team.
- Single point for respective allocated customer(s) interaction.
- Responsible for Utilization and delivery according to schedule and budget.
- Identify future needs for Regional Lifecycle service operation locations (Countries / Service Centers) and develop required proficiencies
- Looking after SMO certification for individual, PPE, Safety.
Are you passionate about making an impact and getting involved in exciting new projects? You continuously push yourself to achieve new goals and are not afraid to question the status quo by proposing creative solutions to problems, then this is the perfect place for you!
- BSc in Engineering or equivalent work-based experience;
- 5+ years of experience in automation;
- Experience to lead operational teams;
- Experience in managing multiple internal and external stakeholders;
- Experience of developing customer relationships.
- Local language skills with proficient Norwegian & English (verbal and written); excellent communicator;
- This role may require traveling to the customers site or to the another service locations in the country/region;
- Experience with DCS systems and especially Delta V.
We understand the importance of work-life balance and are dedicated to supporting our employees` personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding.
Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.
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