Overview

Oracle Global Service Center (GSC) is a unit within oracle that establishes long-term relationships with many of Oracle`s customers through annuity-based service contracts and project-based one-time services. It is an offshore Hub that will cater to the needs of all Service entities across Oracle globally. GSC team sells from a broad IT-services portfolio in both the fixed price and T&M basis. GSC services are typically requested by large Oracle customers that require the utmost attention to real mission-critical applications and processes. GSC covers the majority of large-scale Oracle customers.

Oracle Global Service Center provides unmatched, tailored support that ensures organization’s Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment.

We ensure that our customers get the maximum value from their investment in Oracle Products and Services. This consolidation exercise and the associated scale brings in many benefits to Oracle as well:

• As a Center for Innovation, make quicker progress on Tooling & Automation
• As a Center of Expertise, efficiently build scalable solutions
• Effective offshore hiring through centralized intake and growth plans
• Reduced attrition through better growth opportunities for our team

This change will mean increased work diversity, improved growth opportunities and an enriched learning environment.