Rights of Way Support Officer
- Suffolk County Council - Rougham Highways Depot, Rougham Industrial Estate, Bury St Edmunds, IP30 9ND - Hybrid
- £26,421 per annum (pro rata)
- 22.2 hours per week - Flexible working options available
- Permanent
We’re passionate about improving the future for our customers, our communities and the environment. If you are too, join us as a Rights of Way Support Officer and make a huge and meaningful impact. Your innovation and drive will help us to continue improving and evolving. Our opportunities and support will enable you to make a difference and leave a positive, lasting legacy.
Reimagine the possibilities.
- Do you have experience or an interest in the Access and Natural Environment sector?
- Would you like to work in an incredibly varied, challenging and rewarding role?
Your role and responsibilities
Join our team as a Rights of Way Support Officer, where you`ll play a vital role in supporting officers to maintain and protect Suffolk`s cherished outdoor spaces working across the western half of Suffolk. You`ll engage with diverse stakeholders, responding to evolving demands and priorities while actively seeking opportunities to enhance the network and its accessibility.
Your responsibilities will include managing customer enquiries, fostering positive relationships with landowners and user groups, and maintaining financial systems. As a local champion for public access, you`ll leverage your expertise in Rights of Way law and council policies to provide accurate information and promote outdoor enjoyment. Your keen eye for improvement will contribute to refining our databases and procedures, ultimately helping to shape a more accessible and well-maintained network for all to enjoy.
If you`re passionate about public access and ready to make a difference in Suffolk`s green spaces, this role offers an exciting opportunity to contribute to our Green Access Strategy.
You will need
- relevant qualification such as HNC/HND or equivalent level of knowledge and experience
- great verbal communication skills and able to deal patiently and fairly with customers and professionals from all backgrounds and all Public Rights of Way knowledge levels
- experience of managing your own caseload within a team environment
- the ability to understand and interpret policies, procedures and relevant legislation and effectively communicate them
- proficiency in the use of GIS and mapping software, MS Word, Excel, Outlook and SharePoint
- a genuine interest in helping people enjoy the outdoors and Suffolk’s green access network.
You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don`t meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
The Rights of Way and Access team is part of the Natural and Historic Environment Department. It is a friendly and professional team looking after Suffolk’s Rights of Way and access network. This includes 5,700km of public rights of way, open access and informal routes. Suffolk County Council’s ‘Suffolk Green Access Strategy 2020-2030’ covers the team’s main priorities with the vision “to get more people using and enjoying Suffolk’s green access network.”
The Operations Team sits within Rights of Way and Access, with the specific role of maintaining and protecting the Rights of way network and developing and delivering practical work schemes.
The team is highly motivated with a passion for Suffolk’s natural environment.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report
For more information
Please contact James Pickerin for a casual conversation. You can reach them by calling (01284) 741352 or emailing [email protected]
How to apply
Step 1 - Read the Job and Person Profile (JPP) (docx).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement indicating how you meet each of the criteria in the ‘Person Profile’ section of the JPP.
- You should use the Supporting Statement template.
- Please use Arial font size 11 and keep your statement to a maximum of two sides of A4.
Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing [email protected] or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. .
Closing date: 11.30pm, 8 September 2024
Interview date: 16,17 & 19 September 2024
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. #LI-Hybrid
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